It is important when creating your sourcing goals and ultimately your sourcing strategy is to examine the implications of your business maxims and sourcing maxims on your IT strategy.
Many organizations fail to actually appreciate the dramatic impact of business process outsourcing on IT. An example a IT strategy of the business focused on standardizing its business applications on SAP enterprise resource planning software. SAP was used for finance, manufacturing, HR and CRM. The company then decided to outsource HR however this decision was taken and did not include any person from the IT division. The outsource company used different software and then the company was left with a huge responsibility and have to spend hundreds of thousands of dollars trying to integrate the two disparate sets of data by the two software packages on an ongoing basis.
As simple as the analogy may be the core issues are well illustrated and once you've created your business goals and sourcing goals you must consider your IT strategy and create some IT goals to ensure that they all align.
It is senseless spending the organized nation's time effort and money in planning and aligning your sourcing strategy to business strategy if in fact you fail at all take for granted your IT strategy. This will inevitably result in you fording short of your goals.
Once you have these strategies the ongoing piece of sourcing covenants, the decision on who will select service providers, how will the organization manage service delivery and coordination on a day-to-day basis and evaluate and measure service providers, comes an ongoing process and one that has many dynamics and interesting outcomes.
It is crucial in this process that selecting the right resourcing partner or outsourcing partner to work with means that you need to look into several crucial aspects one of them being that your outsourcing partner understands the culture within the organization, is able to integrate the people and culture that you are tasking them to bring from outside to your organization.
